How to order
Placing your order with Quinn Macool is SAFE, SECURE and EASY. Our online order form is running on a National Australia Bank Secure Server using 128-bit SSL encryption and the eway payment gateway, ensuring all of your details remain confidential.
You can order securely online by credit card. We accept Visa, MasterCard and Bankcard.
We love to hear from you so you can also order offline by credit card, cheque. money order or direct deposit. Please call us on 1300 MACOOL to arrange your order.
Email us your order and contact details and we’ll get back to you within 48 hours to organise payment.
Goods will be dispatched upon receipt of order form and processing of credit card payment or clearance of cheque. If you pay by electronic funds transfer, please include a print out of the transfer receipt.
Quinn Macool delivers Australia wide using the services of Australia Post.
We ship via Regular Post. We can deliver to you, or if the item is a gift we can deliver to the recipient’s address. All orders are delivered in our beautifully packaged customised gift boxes. Delivery times vary on your location – allow 5 - 10 working days.
We proudly offer a flat rate postage charge within Australia of $6.50. All orders are beautifully gift wrapped in our custom designed gift boxes as displayed on our website.
Quinn Macool prices are inclusive of GST, and are in Australian Dollars. We reserve the right to change prices at our discretion.
Terms and Conditions + Refund Policy
Quinn Macool is all about fun gift experiences and we want you to be absolutely happy with your purchase. If you are dissatisfied for any reason, please contact us and we will endeavour to solve the issue to the best of our ability.
All exchanges must take place within 3 weeks from the purchase date. Please ensure the goods are adequately packaged on their return so that they are not damaged during return transit.
Returned products must be:
* Unused, unopened and in original condition
* Returned within 3 weeks of invoice
* In a saleable condition upon return